Webinar: Navigating the generative AI Revolution with ABN-AMRO

Join Us!

Are you fascinated by Generative AI and its potential to reshape the future of work? Beyond being a buzzword, this transformative technology promises to redefine industries and operations. By embracing its capabilities, you can revolutionise your business and deliver unmatched value to your customers.

Dennis de Reus, Head of Innovation Technology at ABN-AMRO, one of the largest and most reputable banks in the Netherlands — stands as a testament to the transformative power of AI-driven solutions. Boasting over a decade of international experience in Digital, Data, Analytics, and Operations across various industries, Dennis led the successful integration of ChatGPT at ABN-AMRO. This integration not only showcased the practicality of Generative AI but also resulted in significant enhancements in both the efficiency and quality of customer service.

Stephen Paterson, Chief for Tech Evolution at AND Digital, a recognised IT and Digital Leader with over two decades of experience in the field, offers an invaluable perspective on the transformative journey of Generative AI. Delving into its profound impact on our evolving workplaces, especially in development, Stephen highlights both the emerging challenges and opportunities. He emphasises the escalating need for digital expertise to truly harness generative AI's capabilities. Through his unique lens, we gain insights into the broader implications this technology holds for our future workplace.

Join our expert panel and host Jeroen Kleinhoven who will be discussing:

• The digital skills needed to thrive in the age of Generative AI.
• The impact of AI on the future of work and how it will transform our Industry.
• Practical use-case: dissecting the profound impact of AI on customer service.
• Upskilling in an AI-Driven World: Envisioning the next chapter of training and development to harness AI's unparalleled potential. 

Agenda

12:00 PM Welcome
12:05 PM Digital Skills and the transformative force of AI
12:20 PM Use case: Improving customer service quality and efficiency
12:35 PM Q & A's
12:45 PM Closing