Masterclass dr. Glenda Eoyang - Tame Wicked Issues

28 mei 2019
Inschrijven voor
27 mei 2019
Type event
Zie omschrijving
Dit event heeft reeds plaatsgevonden

Complexity can be an engine for innovation, but it can also generate problems that are difficult to understand and impossible to solve. At all levels of human interaction, the uncertainty and interdependencies of complex systems can create intractable challenges. Individuals build relationships and break habits of thought and action. Teams establish patterns of performance. Organizations and communities collaborate to create products, services, and cultures that help people thrive. In all of these situations, people face wicked problems. You experience wicked issues every day, as you and your team try to:

  • Resolve conflicts
  • Collaborate with partners
  • Plan in unpredictable environments
  • Learn at the speed of change
  • Engage across boundaries and differences
  • Anticipate needs of clients and capacities of competitors
  • Spark and sustain innovation 

Such issues may seem overwhelming, but they do not have to be. Human Systems Dynamics provides a pathway that helps you tame even your most wicked problems. In this session, you will:

  • Focus on one of your own most wicked issues
  • Distinguish between problems (that can be solved) and patterns (that must be influenced because solutions are impossible)
  • Practice using inquiry to see new possibilities in complex challenges
  • Learn three tools to turn your wicked problem into a pattern of possibility
  • Leave with an action plan to tame your wicked problem and the capacity to engage with wicked issues that are sure to emerge for you and your team in the future

This program will be most useful for people who feel stuck in the challenges of a complex environment. This can include:

  • Executives and board members of companies and NGOs
  • Technical experts dealing with fast-changing and/or uncertain requirements
  • Change masters who help others cope in times of unpredictable or intractable change

Let op: deze masterclass is in het Engels!

Over dr. Glenda H. Eoyang

Founding Executive Director, Human Systems Dynamics Institute, USA

Glenda Eoyang works with public and private organizations to help them thrive in the face of overwhelming complexity and uncertainty. She is a pioneer in the applications of complexity science to human systems, and she founded the field of human systems dynamics (HSD). Through Human Systems Dynamics Institute, Glenda uses her models and methods to help others see patterns in the chaos that surrounds them, understand the patterns in simple and powerful ways, and take practical steps to shift chaos toward coherence.

The HSD Associate Network includes 800 scholar-practitioners around the world. They are certified to apply her principles of Adaptive Action and Pattern Logic in diverse sectors, including education, health care, government, and philanthropy. Her work relates to human systems at all scales and contexts from individual health and wellness to performance evaluation and international patterns of corruption and conflict. Her recent clients include the Finnish Research Institute (VTT), US Environmental Protection Agency, Oxfam International, Yukon Territorial Government, Family Housing Fund, Catholic Charities, the McKnight Foundation, the Association for Medical Education in Europe.

Glenda received her doctorate in Human Systems Dynamics from the Union Institute and University in 2001, studying under Drs. Donald Klein and Kevin Dooley. There she discovered three fundamental factors that influence the dynamics of self-organizing change in human systems. This research forms the foundation for the body of work that helps individuals, institutions, and communities respond to complex change. With colleagues around the world, Glenda delivers a hybrid of education and consulting in the form of Adaptive Action Laboratories. Individuals and teams bring their most wicked problems, learn and practice human systems dynamics approaches, and leave with plans for next wise action. Groups from Vancouver to Helsinki and South Africa have used this method to break through apparently intractable issues.

Her published works include scholarly articles in a variety of fields and Radical Rules for Schools: Adaptive Action for Complex Change (HSD Institute, March 2013), and Coping with Chaos: Seven Simple Tools (Lagumo Press, 1996). Adaptive Action: Leveraging Uncertainty in Your Organization(Stanford University Press, April 2013) is a roadmap for anyone who chooses to work at the intersection of order and chaos.

During the system festival we organize two meetings with Glenda Eoyang.


Voor wie: organisatieprofessionals die beter willen begrijpen hoe je vast kunt komen zitten in taaie vraagstsukken en hoe Human System Dynamics kan helpen.
Duur: 4 uur
Studiebelasting: 4 uur
Deelnamekosten: € 125

Event informatie


Datum: 28 mei 2019

Inschrijven voor: 27 mei 2019

Type event: Seminar

Doelgroep: Zie omschrijving

Locatie: Utrecht