ServiceNow Manager

Bedrijf
Locatie
Utrecht
Opleidingsniveau
WO
Arbeidsvoorwaarden
Marktconform
  • 13th month pay & Holiday allowance
  • Bonus Program
  • 26 holidays
  • Training & Learning opportunities
  • Laptop & Smartphone
  • 32-40 hours p.w.

Are you passionate about tackling complex organizations issues and love solving organizations’ puzzles into real and large-scale working solutions? Are you looking for a dynamic role where you can excel your communication, organization, and creative skills? We are looking for you.

In our dynamic and digitalized world, a lot of companies choose ServiceNow platform for managing, not only their IT services but also their HR, customer, project or financial services.

Since ServiceNow is equipped to accommodate a variety of processes, it often becomes a go to platform for most enterprise services. Our clients recognize the scalability of the tool, therefore, due to significant growth we are looking for candidates to strengthen our highly diverse team.



Your job
As a ServiceNow Manager, you will work with our clients in advising ServiceNow options and possibilities to support all IT and non-IT services. You may be defining business case, strategy, or implementing platform-based solutions in multinational organizations to realize their goals.

As the ServiceNow platform has a broad spectrum of components and applications, you will work in a variety of projects, onsite or offsite, helping clients to modernize processes that could be in employee, customer experience or completely new application development domains. You will be responsible with coming up with innovative solutions to customer issues using ServiceNow platform.


You will be involved in implementations and introduction of ServiceNow to new and existing clients. In your role as manager you will be responsible for setting up the approach, staffing, timelines and managing delivery projects with the defined scope as well as consultancy projects at various clients.

Your communication skills will be put in practice when managing a project team that is international and multicultural.

Besides projects, together with the ServiceNow management team you will be working on interesting proposals and sales activities in shaping ServiceNow deals. You’ll be giving demonstrations of the tool and presentations on the capabilities.


While working at Accenture, you will work with ambitious and talented colleagues from all over the world. Through the trusted relationships you build, you help our clients develop essential capabilities such as Service Integration, Service Automation, Multi-Speed IT operating models, to get the best out of the increasingly complex IT ecosystem clients are operating.

Therefore, we are looking for additions to the team that share the goal to deliver the most value and to make our clients successful.


Your team
Together with our talented international colleagues, within the Accenture ServiceNow capability, but also with our Consulting and Technology teams, we focus on connecting the needs of businesses with the new possibilities that come with technological progress. You will have unrivalled access to know-how, assets and projects that matter to the world’s most admired organizations. Because that is where the real challenges are: inventing and testing things that have never been tried before, getting new applications ready for roll-out, and ultimately guiding clients to select and implement the right technologies to transform their businesses.

Learning is a top priority of Accenture and you will have the freedom to develop yourself in the area where you think you would be able to add the most value.

Your background

  • A minimum completed bachelor’s or master’s degree in the areas of Business or IT;
  • At least 5-10 years of working experience in the area of IT, with relevant management skills;
  • Team player with strong analytical and structured problem-solving skills;
  • Excellent communication skills and fluent in English and willing to learn Dutch;
  • You are creative, client focused and mindset to deliver value to our clients;
  • Experience in driving sustainable, organizational change;
  • Experience in ServiceNow (functional, development, sales);
  • Experience in Service Management;
  • Familiar with ITIL4
  • Experience with project and/or consulting type of work.
  • Experience with Agile Methodologies
  • Experience in other similar software platforms is a plus



Our offer
Accenture is an incredible place to work – and to keep learning. By joining us, you will become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we are proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you are great at. You will always have many learning opportunities (formal and informal) to improve your role-specific skills and expertise.

Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

  • A flexible transport arrangement that suits your personal situation (electric car or bicycle, flexible budget including NS business card)
  • An expense allowance
  • Discount on Accenture shares
    The possibility to work 4 x 9 hours a week

Interested?
Are you looking for possibilities at Accenture where you can be yourself and do what you love? Please connect with the recruiter, Dorine Hogendorp, dorine.hogendorp@accenture.com

Vacature informatie

Bedrijf: Accenture

Locatie: Utrecht

Opleidingsniveau: WO

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