Director Customer CIPS, PwC Consulting (Amsterdam)

PwC

Vacature informatie

Bedrijf: PwC

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform

Solliciteren

We are PwC, established in 1849. Through various mergers, we have now become a worldwide business service provider with activities in the field of Digital Technology, Assurance, Tax and Advisory. We operate in this field within a large range of sectors and clients. 

We employ 223,000 people, across 157 countries. PwC Nederland employs a total of over 5,000 people. Our relevance and purpose is ‘building trust in society and solving important problems’. This manifests itself in the way we work and who we are, guided by our values – Act with integrity, Make a difference, Care, Work together and Reimagine the possible. For more background information about us, visit  our website.

About the team

Our Customer team is a fast growing team of experts focused on creating profitable growth for our clients in the Consumer, Retail, Industrial Products, Telecom, Technology, Energy and Utilities industries. PwC Consulting is the largest consultancy firm in the world and is also the largest provider of Customer (Marketing, Sales and Service related) Consulting services. Topics that we cover are Customer Strategy and Experience Design, Business Model Innovation, Marketing Optimization, Sales Excellence, Pricing, Commercial Operating Model Development, and Customer Technology Enablement (CRM, SFA, Pricing Tools, Collaboration tools. In all of our services the possibilities and deployment of (emerging) technology play an increasingly important role. Therefor we are looking for a mature professional to strengthen the leadership of our team.

About the role

In this job you will be part of the PwC Consulting leadership team and you are responsible for selling and delivering engagements in the above described domains. We are especially looking for candidates who are familiar with Customer technology such as Salesforce, Oracle Sales Cloud, etc. The candidate will be part of the Customer Practice, but will work closely with our other competences such as Technology and Operations. Typical projects would be to design a new commercial operating model for a utility, supporting the implementation of CRM tooling in a chemicals company or selecting a pricing tool for a multi-national CPG player.

Requirements

  • Between 10-15 years of experience with marketing and sales topics in a consulting environment
  • Deep knowledge and expertise within Customer Experience tooling and technology. Knowledge of SFDC, Oracle Sales Cloud, SAP Hybris and/or pricing tools from a business perspective is an advantage.
  • Have been instrumental in tool selections, business case development, but is also very familiar in agile ways of working
  • Able to advise our clients on where benefits are from a strategic point of view around technology deployment in the commercial domain
  • Good sense for business development and proven track record
  • Experience in the Industrial Products Sector or Transport & Logistics Sector is a pre:
    -Knows trends and developments in these sectors
    -Knows how to translate these trends to needs/challenges for our clients and to solutions PwC can offer to these clients
  • Demonstrates proven experience with working in or offering consulting services for product industries (industrial or consumer) and/or in energy & utilities primarily.
  • Fluent in English, German is a pre
  • Master degree

What are we offering?

We offer you a diverse range of clients, inspiring colleagues and sufficient opportunities on attractive engagements. You will receive attractive primary and secondary employment conditions and 32 vacation days. The pension is partly premium free. PwC puts a strong emphasis on being Purpose Led and Values Driven. Prospective candidates will be provided more information during the selection process and provide reflection on this.

Contact

Mirjam van der Vliet

Vacature informatie

Bedrijf: PwC

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform

Solliciteren

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