ServiceNow Consultant

  • 13th month pay & Holiday allowance
  • Bonus Program
  • 26 holidays
  • Training & Learning opportunities
  • Laptop & Smartphone
  • 32-40 hours p.w.

In our dynamic and digitalized world, a lot of companies choose ServiceNow platform for managing, not only their IT services but also their HR, customer, project or financial services. With the recent developments in the world, more and more customers set Service Management as a top priority to modernize and scale.

Are you interested in Service Management technologies and daydreaming about the next step in your career? Are you passionate about tackling complex organizations issues and love solving companies’ puzzles into real working solutions? Are you looking for rewarding consulting career in the area that is often a top priority for organizations? Get in touch by clicking Apply Here button!

Your job
As a ServiceNow Consultant, you will advise our clients on ServiceNow options and possibilities to support all IT and non-IT services. As the ServiceNow platform has a broad spectrum of components and applications, you will work in a variety of projects, onsite or offsite, helping clients to modernize processes that could be in employee, customer experience or completely new application development domains.

In your role as a consultant you will be responsible for coming up with innovative solutions to customer issues using ServiceNow platform and delivering it within agreed time and scope.

Your communication skills will be put in practice in the workshops with the clients, clearly understanding the issue and solving it into a working solution. You will be responsible of translating customer requirements into user stories and you will closely work with international and multicultural team that consist of a client and Accenture resources.

This role is part of our Accenture CloudFirst practice. We know cloud technology is the first stop on the digital transformation highway. And we know that a digitally transformed business is a business that achieves greater value, and can scale, operate at speed, outmaneuver competition and external threats, and succeed. We are putting everything into cloud: our deep expertise, massive cloud resources, 70,000 cloud professionals and a $3 billion investment over three years to help our clients reimagine every aspect of their business—industry, function, data, culture, talent, applications, infrastructure and edge—to become “cloud first” now.

Your team
Together with our talented international colleagues, we focus on connecting the needs of businesses with the new possibilities that come with technological progress. Because that's where the real challenges are: inventing and testing things that have never been tried before, getting new applications ready for roll-out, and ultimately guiding clients to select and implement the right technologies to transform their businesses.

Learning is a top priority of Accenture and you will have the freedom to develop yourself in the area where you think you would be able to add the most value.

Your background

  • Bachelor or Master degree in the areas of Business or IT;
  • 2-6 years of experience in the area of IT;
  • Fluent in Dutch and English (both spoken and written);
  • Experience with end-to-end Service Management implementations/development;
  • Experience in Agile methodologies
  • Internal/external advisory/consulting experience;
  • Ambitious, driven and eager to learn.

Our offer

Accenture is an incredible place to work – and to keep learning. By joining us, you will become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we are proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you are great at. You will always have many learning opportunities (formal and informal) to improve your role-specific skills and expertise.

Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

  • A flexible transport arrangement that suits your personal situation (electric car or bicycle, flexible budget including NS business card)
  • An expense allowance
  • Discount on Accenture shares
  • The possibility to work 4 x 9 hours a week

Are you looking for possibilities at Accenture where you can be yourself and do what you love? Please connect with the recruiter, Dorine Hogendorp,

Vacature informatie

Bedrijf: Accenture

Locatie: Amsterdam

Opleidingsniveau: WO


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