Global Learning Project Manager Assistant Director

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Seeking an experienced professional in learning design and development to join our team as a Global Learning Design and Development Project Manager.

EY’s Global Learning function designs, develops and deploys technical and non-technical learning for EY professionals across the world. In the Design and development team, we are applying learning science and proven technology in the development and curation of the best learning content.

We are looking for a colleague to join our virtual team working from over 20 geographical locations across the world. We offer flexible working, the chance to work in a multicultural and multinational environment, and best in class teaming and collaboration.

The opportunity

This role in the global learning team that will give you the opportunity to make a difference by helping EY professionals globally grow their skills and accelerate their careers.

This position is responsible for project management of design, development and curation of individual learning items and blended learning programs. The project manager will monitor the progress of instructional designers, developers, graphic artists, quality assurance specialists and all others associated with the design process. They will assist portfolio leaders in overseeing and managing all design activities necessary to deliver learning products that meet EY’s design quality standards, on time and to budget. The project manager will also work to a set of agreed project management standards and processes and will share best practices to support the continuous improvement of design and development speed, efficiency, and quality.

This role will provide the opportunity to work across the various service line learning portfolios, and work in dynamic, fast paced environment supporting multiple projects at a time.

Your key responsibilities

• Deliver learning design and development projects on time, to budget and quality standards
• Develop a detailed project plan for each project, based on a standard template, identifying deliverable due dates and review cycles
• Manage ongoing status reporting, communicate projects risks, escalating as needed
• Establish and maintain relationships with a variety of stakeholders including subject matter resources, other learning stakeholders, and third-party learning vendors
• Ensure adherence to operations and compliance processes including procurement, finance, and Risk Management
• Coordinate and monitor the work of vendor project managers, designers and developers where applicable
• Facilitate regular project meetings
• Create and maintain comprehensive project documentation
• Leverage and share best practices of project management with other team members
• Initiate and ensure the effective and timely publication of learning content by content administration
• Measure project performance using appropriate systems, tools and techniques
  

Skills and attributes for success

To qualify for the role you must have:

• Minimum of 7-year experience in managing learning design and development projects, preferably at a global level and/or to a dispersed client base
• Demonstrable experience involving project management skills including management of vendors
• Demonstrable experience in managing large-scale learning and development projects involving all delivery channels/types
• Demonstrable experience using project management software, including Microsoft Excel or Project
• Demonstrable experience of having built and maintained strong relationships with business customers/clients
• Demonstrable experience of thinking and acting strategically and commercially in pursuit of the wider EY business objectives
  

Ideally, you’ll also have

• Strong knowledge of - and commitment to optimize - learning end-to-end processes and standards
• Knowledge of learning science and evidence-based design standards and practices to ensure that EY’s learning content is of the highest quality and has the desired business impact
• A bachelor’s degree and ideally higher professional or master’s qualification in a related discipline
  

What we look for

• An experienced project manager who strives to improve process and exceed leadership’s needs.
• A professional who can see the big picture, while managing many different inputs and details.
• A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions, valuing, and leveraging diverse perspectives.

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com .