Senior Consultant Customer Management Strategy

BearingPoint

Vacature informatie

Bedrijf: BearingPoint

Locatie: Amsterdam

Opleidingsniveau:

Arbeidsvoorwaarden: Uitstekend

Deze vacature is niet meer vacant

Senior Consultant Customer Management Strategy

Organization

BearingPoint is an independent management and technology consultancy operated and owned by its Partners throughout Europe. Serving commercial, financial and public services clients, BearingPoint focuses on offering its clients the best possible value in terms of tangible, measurable results by leveraging business and technology expertise. Our 3.250 passionate, experienced and hands-on employees focused on their clients’ needs and success.

BearingPoint Netherlands offers the excitement and opportunity of a young and evolving practice with the strength and support of one of the world’s largest consulting firms. The spirit is entrepreneurial; the culture is co-operative; the structure is flat; and the result is growth.

Our Customer Management Practice is recognised internationally for their work within the Financial services, Utilities, Telecom, Life Science, FMCG, Retail and Technology sectors. We are expanding the internationally focused Customer Management team.

Function

BearingPoint is currently looking for experienced professionals who would like to step into an entrepreneurial consultancy by joining the Customer Management group. Advising and challenging C-level professionals on marketing strategic and complex issues is your passion. You manage and expand relationships with flair and have the ability to make the difference that our clients are looking for.

The senior Consultant will help clients to define and execute innovations to improve their marketing, sales, service or customer management functions. You'll be a full contributor to the team, generate two-way traffic when it comes to knowledge sharing and have creative intelligence to complex issues. You are responsible for building up a competitive team that is motivated to make sure that our clients sleep at night. Experience with Dutch based clients and a deep understanding of Marketing, Sales, Service and Customer Management trends and issues are required.

Requirements

We are looking for senior Consultants with the following qualifications:
• Master degree in applied economics/engineering/computer science/statistics/econometrics
• 4 to 8 years of professional consulting experience in a Marketing, Sales, Service or CRM environment
• Capability in selling innovative marketing and CRM consulting at Top 100 Dutch companies
• Ability to build, manage and foster a team-oriented environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership and management skills
• Fluent in Dutch and English.

And candidates should have experience in one or more of the following subjects:

  • Strategic and/or operational experience in: Market and marketing strategy, Customer Analytics and segmentation, Marketing operations and Campaign Management, Marketing and Sales organizational design, Sales force effectiveness/excellence, Marketing resource management, Digital Marketing, Marketing and Sales performance management, Marketing Return on Investment, Call/service center optimization.
  • Understanding of data mining and development of statistical segmentation and predictive models.
  • Functional and/or hands on information system experience in the area’s of marketing, sales and service including CRM, analytical and predictive modelling, pricing and price management applications and customer databases. Experience with tools like Unica, Aprimo, Oracle, Microsoft, KXEN, SAS, SPSS etc

Offer

BearingPoint is rapidly expanding its footprint in the Netherlands. We offer a working environment where you will be valued for your qualities and where you can have a real impact in our organisation. You will enjoy a fair amount of independence, you will learn quickly through BearingPoint professional education and on the job learning. Our projects are often not confined to the Dutch border, therefore travel is a reality and is expected from our consultants when needed. Your professional career growth will be mostly based on your performance, but could go quite steeply. Salary and remuneration are excellent.

Information

Please send your cv to: Recruitmentnl@bearingpointconsulting.com
Contact: Marielle Buter 020-504 9066

 Apply online

Interested? Apply online for the job on this page.

Vacature informatie

Bedrijf: BearingPoint

Locatie: Amsterdam

Opleidingsniveau:

Arbeidsvoorwaarden: Uitstekend

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